Setting Prep Time for Collection & Delivery

Setting Prep Time for Collection & Delivery

Setting Prep Time for Collection & Delivery

Following the steps in this article you will be able to set a base prep time and allow time for your delivery options.

1) Log into your business portal www.Facilipay.com.

2) Go to 'Settings' & Branches'

Branches

3) Select the Branch you wish to set your prep times for.

Edit Branch-1

4) Once in the view section hit 'Ordering Settings' to allow you to configure initial Prep Time aswell as if the branch accept orders, auto accepts order or if utensils or a phone number are required.Ordering Settings

Order Settings Base

Order Setage

5) You can use the Collection & Delivery Type methods on the left hand side to determine if you want to enable these features for your customers to use as well as additional settings.

Collection Setting 1

Collection Setting 2

Delivery Setting 1

Delivery Setting 2

Fixed Delivery Setting 1

Fixed Delivery Setting 2

You are going to want to set your Prep Time based upon how long you will need to prepare the order. Any time then added for 'Fixed Delivery' or 'Delivery' will be added to the base prep time for an overall order time. E.G If you have 20 minutes prep time and 55 minutes Delivery time the ASAP delivery will be 1 hour and 15 minutes from the order time. 

Was this article helpful?
 
Yes No

    • Related Articles

    • Setting a Custom Welcome Message

      Setting a Custom Welcome Message Using the steps outlined in this article you will be able to set a welcome message for your Order Ahead customers. 1) Log into your business portal here. 2) From the Home screen click on 'Settings' and then ...

    • Making a product available for online ordering for a set time period only

      Making a product available for online ordering for a set time period only Follow the below steps to learn how to add/remove product availability and learn how to customize inventory items so that they appear at certain times of the week. 1) Log in to ...

    • Making Products/Categories available for Online Ordering

      Making Products/Categories available for Online Ordering Following this article you will be able to make specific products or entire categories available or unavailable for Online Ordering 1) Login to your Business Portal. 2) Click on Inventory from ...

    • How to Edit your Online Product Inventory

      How to Edit your Online Product Inventory Please have a read through this article to learn how edit your online product inventory. 1) Log into your Business Portal 2) Click on 'Inventory' 3) To update/sync your inventory list from your Clover POS ...

    • Pulling new products into your Facilipay inventory

      Pulling new products into your Facilipay inventory Follow the below steps to sync your Inventory additions/updates so that they appear on your Clover device/s. 1) Log into your Business Portal 2) Click on 'Inventory' 3) To update/sync your inventory ...